Hong Kong Resort Company Limited ('the Company') is committed to
protecting your privacy.
Types of Data Collected
From time to time, it is or will be necessary for you to supply to
the Company data such as your name, contact number, postal address,
email address, HKID /passport number, birth date, gender, age,
occupation, education, and personal interests etc. This website may
also place 'cookie' in your computer browser to collect information
which may include, but not limited to, relevant login and
authentication details as well as information relating to your
activities and preferences across this website.
Failure to supply such data may result in the Company's being
unable to realize your preferences or provide its services to you.
Purposes for which data are used
The purposes for which we may use the data collected or to be
collected by the Company are divided into obligatory purposes and
voluntary purposes. If the data is to be used for an obligatory
purpose, you MUST provide the data to the Company if you want the
Company to provide the services for which you are applying. If the
data is only to be used for a voluntary purpose, the Company will
obtain your consent and you can tell the Company not to use the data
for that purpose and we will not do so.
Purposes for which it is obligatory for you to provide the data
- registering for specific events and activities;
- handling and following up requests or enquiries and matters
- designing new or enhancing existing services provided by us
for customers' use;
- to process and complete transaction requested by you;
- to process your requests and enquiries;
- to send you administrative communications, such as future
- to administer and enforce the rules of contests,
sweepstakes, promotions and games offered by us and/or the terms
of our commercial dealings, and identifying the winners or
customers when collecting prizes or gifts from the Company;
- to assist in law enforcement purposes and meeting the
requirements imposed by law or for claims-related purposes;
- for safety or security, or our internal business or
- for purposes relating thereto.
Purposes for which it is only voluntary
for you to provide the data are:-
- sending to you direct marketing and promotional information
and/or materials of products and services;
- sending to you our future marketing purposes and/or joint
promotion with our subsidiaries, holding companies, associated
companies, affiliates or in conjunction with products/services
offered by our affiliates or business partners; and
- conducting customer and service surveys.
- purposes relating thereto.
Notice for Direct Marketing
to use your personal data including your name, address, telephone
numbers, email and other contact information collected for marketing
communications such as direct-mail, email, telephone calls, SMS and
targeted banners containing news, promotions, offers and events to
be offered by us or by our business partners or future marketing
purposes and/or joint promotions with our subsidiaries, holding
companies, associated companies, affiliates or in conjunction with
products/services offered by our affiliates or business partners in
relation to the following classes of products and services: dining
zone, shopping mall, office building, hotel, leisure boat, beach,
park, hiking trail & leisure walk path, horse carriage, and also
dining, retail, leisure and recreation, wedding and banquet,
conference and event, education, entertainment, sport, health and
wellness, spa and body care, accommodation and travel,
transportation, credit cards, financial and investment services,
real estate, publications and telecommunications, social networking,
media and public relations, reward/ loyalty/ privilege programmes,
charitable and non-profitable causes.
We may not use your personal information
for direct marketing without your consent. If you do not allow and
agree us to use the data for the voluntary purposes including direct
marketing as listed above, please tick the opt-out checkbox when you
fill in an online form and any other documents (if applicable).
You may also opt-out from receiving any of
our information and services at any time, free of charge. We provide
the following opt-out channels for you to unsubscribe from receiving
any or all of the above classes of products and services (please
|Please address to
||Data Protection Officer (Destination Marketing)
Kong Resort Company Limited
23rd Floor, China Merchants
Shun Tak Centre
168 Connaught Road Central
Please send to
firstname.lastname@example.org with your name.
will be removed from our mailing list within SEVEN days upon
our receipt of your request.
Disclosure of Personal Data
When the Company collects the data from you, we will:
separate notification) that the Company is doing so and the use
that the Company will make of such data we collect;
- where relevant, give you the opportunity to “opt out” (that
is to restrict the uses the Company will make of such data);
- tell you how you can review, change and delete the data the
Company has stored.
Data held by the Company relating to you
will be kept confidential. The Company may, where such disclosure is
necessary to satisfy the purpose, or a directly related purpose, for
which the data was collected provide such data to the following
- any subsidiaries, holding companies, associated companies,
or affiliates of the Company;
- any agent, contractor or third party service provider who
provides services to the Company, its subsidiaries, holding
companies, affiliates, and associated companies in connection
with the operation of their business;
- any other person or company who is under a duty of
confidentiality to the Company, its subsidiaries, holding
companies, affiliates, and associated companies and has
undertaken to keep such information confidential.
Access and Correction of Personal Data
You have the right to:
- check whether the Company holds any personal data relating
to you and the right of access to such data;
- require the Company to correct any data relating to you
which is inaccurate; and
- ascertain the Company's policies and practices in relation
to personal data.
Request for access and correction of data and the kinds of data
held should be addressed in writing to:
Data Protection Officer (Destination Marketing)
Hong Kong Resort
23rd Floor, China Merchants Tower
168 Connaught Road Central
You may also request the Company to delete the data from any
active mailing or distribution list. To exercise any of your rights,
contact us at the address or email the Company marking your
The Company may take reasonable steps to verify your identity
before granting access or permitting corrections to your
information. In accordance with the terms of the Ordinance, the
Company has the right to charge a reasonable fee for the processing
of any data access request.
By using this website, you consent to the collection and use of your
time at its discretion. By continuing to use this website following
to be bound by such modifications.
Copyright© Hong Kong Resort Company Limited. All rights reserved.
If there is any conflict or difference between the Chinese version
prevails. If any part of the Chinese version is unclear, reference
should be made to the English version. The Chinese version may not
be translated into English for the purpose of comparing with or
interpreting the English version.