2019.7.11
2019.4.29
2019.2.20
2019.1.9
2018.11.14
2018.8.13
2018.7.10
2018.2.9
2018.1.29
2017.11.23
2017.9.4
2017.7.21
2017.1.6
2013.10.16
 
   

Privacy Policy Statement
Hong Kong Resort Company Limited ('the Company') is committed to protecting your privacy.

Types of Data Collected
From time to time, it is or will be necessary for you to supply to the Company data such as your name, contact number, postal address, email address, HKID /passport number, birth date, gender, age, occupation, education, and personal interests etc. This website may also place 'cookie' in your computer browser to collect information which may include, but not limited to, relevant login and authentication details as well as information relating to your activities and preferences across this website.

Failure to supply such data may result in the Company's being unable to realize your preferences or provide its services to you.

Purposes for which data are used
The purposes for which we may use the data collected or to be collected by the Company are divided into obligatory purposes and voluntary purposes. If the data is to be used for an obligatory purpose, you MUST provide the data to the Company if you want the Company to provide the services for which you are applying. If the data is only to be used for a voluntary purpose, the Company will obtain your consent and you can tell the Company not to use the data for that purpose and we will not do so.

Purposes for which it is obligatory for you to provide the data are:-

  1. registering for specific events and activities;
  2. handling and following up requests or enquiries and matters related hereto;
  3. designing new or enhancing existing services provided by us for customers' use;
  4. to process and complete transaction requested by you;
  5. to process your requests and enquiries;
  6. to send you administrative communications, such as future changes to this Privacy Policy Statement;
  7. to administer and enforce the rules of contests, sweepstakes, promotions and games offered by us and/or the terms of our commercial dealings, and identifying the winners or customers when collecting prizes or gifts from the Company;
  8. to assist in law enforcement purposes and meeting the requirements imposed by law or for claims-related purposes;
  9. for safety or security, or our internal business or administrative purposes;
  10. for purposes relating thereto.

Purposes for which it is only voluntary for you to provide the data are:-

  1. sending to you direct marketing and promotional information and/or materials of products and services;
  2. sending to you our future marketing purposes and/or joint promotion with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/services offered by our affiliates or business partners; and
  3. conducting customer and service surveys.
  4. purposes relating thereto.

Notice for Direct Marketing
We intend to use your personal data including your name, address, telephone numbers, email and other contact information collected for marketing communications such as direct-mail, email, telephone calls, SMS and targeted banners containing news, promotions, offers and events to be offered by us or by our business partners or future marketing purposes and/or joint promotions with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/services offered by our affiliates or business partners in relation to the following classes of products and services: dining zone, shopping mall, office building, hotel, leisure boat, beach, park, hiking trail & leisure walk path, horse carriage, and also dining, retail, leisure and recreation, wedding and banquet, conference and event, education, entertainment, sport, health and wellness, spa and body care, accommodation and travel, transportation, credit cards, financial and investment services, real estate, publications and telecommunications, social networking, media and public relations, reward/ loyalty/ privilege programmes, charitable and non-profitable causes.

We may not use your personal information for direct marketing without your consent. If you do not allow and agree us to use the data for the voluntary purposes including direct marketing as listed above, please tick the opt-out checkbox when you fill in an online form and any other documents (if applicable).

You may also opt-out from receiving any of our information and services at any time, free of charge. We provide the following opt-out channels for you to unsubscribe from receiving any or all of the above classes of products and services (please specify):-

By Mail  
Please address to Data Protection Officer (Destination Marketing)
Hong Kong Resort Company Limited
23rd Floor, China Merchants Tower
Shun Tak Centre
168 Connaught Road Central
Hong Kong
By Email
Please send to explore@visitdbay.com with your name.
 
You will be removed from our mailing list within SEVEN days upon our receipt of your request.

Disclosure of Personal Data
When the Company collects the data from you, we will:

  1. tell you (by way of this Privacy Policy Statement or by a separate notification) that the Company is doing so and the use that the Company will make of such data we collect;
  2. where relevant, give you the opportunity to “opt out” (that is to restrict the uses the Company will make of such data);
  3. tell you how you can review, change and delete the data the Company has stored.

Data held by the Company relating to you will be kept confidential. The Company may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected provide such data to the following parties:

  1. any subsidiaries, holding companies, associated companies, or affiliates of the Company;
  2. any agent, contractor or third party service provider who provides services to the Company, its subsidiaries, holding companies, affiliates, and associated companies in connection with the operation of their business;
  3. any other person or company who is under a duty of confidentiality to the Company, its subsidiaries, holding companies, affiliates, and associated companies and has undertaken to keep such information confidential.

Access and Correction of Personal Data
You have the right to:

  1. check whether the Company holds any personal data relating to you and the right of access to such data;
  2. require the Company to correct any data relating to you which is inaccurate; and
  3. ascertain the Company's policies and practices in relation to personal data.

Request for access and correction of data and the kinds of data held should be addressed in writing to:
Data Protection Officer (Destination Marketing)
Hong Kong Resort Company Limited
23rd Floor, China Merchants Tower
Shun Tak Centre
168 Connaught Road Central
Hong Kong

You may also request the Company to delete the data from any active mailing or distribution list. To exercise any of your rights, contact us at the address or email the Company marking your communication "Confidential".

The Company may take reasonable steps to verify your identity before granting access or permitting corrections to your information. In accordance with the terms of the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request.

Your consent
By using this website, you consent to the collection and use of your information in accordance with this privacy policy statement.

Modification
The Company may modify this privacy policy statement from time to time at its discretion. By continuing to use this website following such changes to this privacy policy statement, you agree and accept to be bound by such modifications.

Chinese Version
If there is any conflict or difference between the Chinese version of the Privacy Policy and its English version, the English version prevails. If any part of the Chinese version is unclear, reference should be made to the English version. The Chinese version may not be translated into English for the purpose of comparing with or interpreting the English version.

Copyright© Hong Kong Resort Company Limited. All rights reserved.